Quality Improvement
We work closely with clients to identify gaps and risks in health care system delivery and provide the tools, strategy and operational framework necessary to take action, driving tangible results at the citizen, provider, agency and community levels.
Solutions
Customized and Actionable
Our experts coordinate across the health care continuum to drive tangible results at the patient, provider and community levels. That includes working with health care providers to navigate our intricate health care system, often involving elements within system performance that can impact health care funding and, ultimately, patient health. Grounded in our experience and deep level of expertise, we've forged a culture of responsibility, integrity and agility that allows us to work closely with providers to create a customized path for improvement.
Outcomes
Results in Action
During our last five-year program with South Carolina (2014-2019), we helped:
1,656
1,656 Individuals
Improve the quality of life for people with chronic disease. More than 1,600 thousand individuals completed diabetes self-management education classes, including 1,353 Medicare beneficiaries, with 1,025 from rural areas.
100
100 Nursing homes improved
Make care safer and reduce patient harm. One hundred nursing homes (71.4%) achieved better outcomes for 9,133 residents, achieving or surpassing the goal set by The Centers for Medicare & Medicaid Services.
777
777 Drug effects avoided
Drive effective patient-centered communication and care, resulting in avoiding 777 adverse drug effects and $57.5 million in cost savings, a 9.1% relative improvement ratio (RIR) reducing 30-day avoidable hospital readmissions.
12K
12K+ Admissions adverted
Decrease avoidable hospitalization through immunization. This includes adverting 12K+ hospital admissions by increasing vaccinations, resulting in more than $97 million in cost avoidance.
45%
45% Of clinicians assisted
Reduce clinician time and effort while improving quality reporting. Forty-five percent of clinicians assisted increased their performance in the Merit-based Incentive Payment System.
1,400
1,400+ Health care providers
Facilitate effective partnerships and dynamic learning. More than 1,400 health care providers engaged in the quality improvement program across South Carolina. Those providers had access to 258 virtual and in-person Learning & Action Network events. CCME worked with 6 QIN-QIOs covering 19 states on 18 of those events, with a 98% average participant satisfaction rate.
Outcomes
Results in Action
During our last five-year program with South Carolina (2014-2019), we helped:
1,656
1,656 Individuals
Improve the quality of life for people with chronic disease. More than 1,600 thousand individuals completed diabetes self-management education classes, including 1,353 Medicare beneficiaries, with 1,025 from rural areas.
100
100 Nursing homes improved
Make care safer and reduce patient harm. One hundred nursing homes (71.4%) achieved better outcomes for 9,133 residents, achieving or surpassing the goal set by The Centers for Medicare & Medicaid Services.
777
777 Drug effects avoided
Drive effective patient-centered communication and care, resulting in avoiding 777 adverse drug effects and $57.5 million in cost savings, a 9.1% relative improvement ratio (RIR) reducing 30-day avoidable hospital readmissions.
12K
12K+ Admissions adverted
Decrease avoidable hospitalization through immunization. This includes adverting 12K+ hospital admissions by increasing vaccinations, resulting in more than $97 million in cost avoidance.
45%
45% Of clinicians assisted
Reduce clinician time and effort while improving quality reporting. Forty-five percent of clinicians assisted increased their performance in the Merit-based Incentive Payment System.
1,400
1,400+ Health care providers
Facilitate effective partnerships and dynamic learning. More than 1,400 health care providers engaged in the quality improvement program across South Carolina. Those providers had access to 258 virtual and in-person Learning & Action Network events. CCME worked with 6 QIN-QIOs covering 19 states on 18 of those events, with a 98% average participant satisfaction rate.
Customers
Decades of Experience
The Centers for Medicare & Medicaid Services selected CCME as a Prime awardee of the Network of Quality Improvement and Innovation Contractor (NQIIC) in 2019. This designation allows NQIICs to bid on Task Orders over the next five years.
Operating under the Health Quality Innovation Network (HQIN) umbrella, CCME currently leads health care quality improvement efforts in South Carolina, focusing on localized data-driven solutions to national improvement priorities. CCME has served South Carolina for more than three decades, working alongside new and local partners on health care quality improvement.
Sign up for The Quality Connection, CCME’s monthly newsletter highlighting educational events, trending news, best practices, and resources for your use in the evolving world of health care and quality improvement.