Senior Leadership is responsible for managing the major functional areas of the corporation. They report directly to the President and Chief Executive Officer, who is accountable to the Board of Directors.
Joy Hogan Rozman, MEd, RN
President & Chief Executive Officer
Joy Hogan Rozman is the President and Chief Executive Officer (CEO) for The Carolinas Center for Medical Excellence (CCME). Prior to joining CCME, Joy directed the quality and patient safety initiatives in the Middle East for Boston-based Partners Healthcare International. She also served as president and CEO of the Virginia Health Quality Center from 1996 to 2007 and chief operating officer (COO) from 1993 to 1996. She also served as COO of Quality Health Strategies and its subsidiaries, the Delmarva Foundation for Medicare Care and the Delmarva Foundation for the District of Columbia.
Ms. Rozman holds a master's of education degree in human services administration from the University of Massachusetts at Amherst, a nursing degree and bachelor's degree in public health education from Columbus University, and a quality manager certificate from George Washington University’s School of Continuing Engineering and Applied Sciences. She has served for seven terms on the Board of Examiners, Malcolm Baldrige National Quality Award. She is also the recipient of the Distinguished Executive Leadership Award from the James Q. Cannon Endowment for excellence in advancing the field of quality improvement.
Yvonne Copeland, MBA
Vice President of Operations
Yvonne Copeland oversees administrative operations at CCME. She is responsible for managing business development and communications, human resources, and information technology, ensuring established objectives for growth and profitability are met.
Ms. Copeland has over 25 years of experience in health care operations that includes managed care and health policy; health management and government affairs; and external relations strategy and brand ambassador. She recently held the role of regional vice president for community operations at Cardinal Innovations Healthcare in Chapel Hill, North Carolina. Ms. Copeland also held positions at North Carolina Council of Community Programs and the New Jersey Chapter of the National Association of Social Workers.
Ms. Copeland received a master of business administration degree from Meredith College in Raleigh, North Carolina, and a bachelor of arts degree in statistical research methods, sociology, from Rutgers University in New Brunswick, New Jersey.
Karen Southard, RN, MHA
Karen Southard serves as director of Quality Improvement Programs. Most recently she served as CCME's state program director for South Carolina as part of the Atlantic Quality Innovation Network for the 11th Statement of Work, Centers for Medicare & Medicaid Services (CMS) Quality Improvement Organization (QIO) contract. In that role Ms. Southard was responsible for the efficient and effective management of the South Carolina Quality Innovation Network-QIO contract, ensuring that tasks and outcomes were accomplished successfully.
Ms. Southard has more than 35 years of combined clinical, performance improvement, and leadership experience. Ms. Southard is responsible for developing innovative strategies to deliver new levels of quality improvement across the health care continuum. Prior to returning to CCME, Ms. Southard held the role of Vice President of Quality & Clinical Performance Improvement at the North Carolina Healthcare Association.
Ms. Southard earned a Master's in Health Administration from Pfeiffer University; a Bachelor of Science in Business in Organizational Management; and a Diploma of Nursing at Illinois Masonic Medical Center School of Nursing.