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Senior Leadership

Senior Leadership is responsible for managing the major functional areas of the corporation. They report directly to the President and Chief Executive Officer, who is accountable to the Board of Directors.

Joy Rozman


Joy Hogan Rozman, MEd, RN

President & Chief Executive Officer

Joy Hogan Rozman is the President and Chief Executive Officer (CEO) for The Carolinas Center for Medical Excellence (CCME). Prior to joining CCME, Joy directed the quality and patient safety initiatives in the Middle East for Boston-based Partners Healthcare International. She also served as president and CEO of the Virginia Health Quality Center from 1996 to 2007 and chief operating officer (COO) from 1993 to 1996. She also served as COO of Quality Health Strategies and its subsidiaries, the Delmarva Foundation for Medicare Care and the Delmarva Foundation for the District of Columbia.

Ms. Rozman holds a master's of education degree in human services administration from the University of Massachusetts at Amherst, a nursing degree and bachelor's degree in public health education from Columbus University, and a quality manager certificate from George Washington University’s School of Continuing Engineering and Applied Sciences. She has served for seven terms on the Board of Examiners, Malcolm Baldrige National Quality Award. She is also the recipient of the Distinguished Executive Leadership Award from the James Q. Cannon Endowment for excellence in advancing the field of quality improvement.

Yvonne Copeland


Yvonne Copeland, MBA

Senior Vice President of Operations

Yvonne Copeland oversees operations at CCME. She is responsible for Medicaid service lines, business development, communications, and corporate compliance. As a member of the Executive Leadership Team, Copeland establishes corporate strategy and culture, ensures value to CCME's customers, and serves, as needed, in an interim role as chief executive.

Ms. Copeland has over 25 years of nonprofit leadership and healthcare experience including managed care administration, quality improvement operations, behavioral health policy, government relations, and association management. She recently held the role of regional vice president for community operations at Cardinal Innovations Healthcare in Chapel Hill, North Carolina. Ms. Copeland also represented LME/MCOs and behavioral health providers in her previous roles as executive director at North Carolina Council of Community Programs and director of policy and continuing education of the New Jersey Chapter of the National Association of Social Workers.

Ms. Copeland received a master of business administration degree from Meredith College in Raleigh, North Carolina, and a bachelor of arts degree in statistical research methods, sociology, from Rutgers University in New Brunswick, New Jersey.

Karen Southard


Karen Southard, RN, MHA, CPHQ

Program Director

Karen Southard serves as director of Quality Improvement Programs. Most recently she served as CCME's state program director for South Carolina as part of the Atlantic Quality Innovation Network for the 11th Statement of Work, Centers for Medicare & Medicaid Services (CMS) Quality Improvement Organization (QIO) contract. In that role Ms. Southard was responsible for the efficient and effective management of the South Carolina Quality Innovation Network-QIO contract, ensuring that tasks and outcomes were accomplished successfully.

Ms. Southard has more than 35 years of combined clinical, performance improvement, and leadership experience. Ms. Southard is responsible for developing innovative strategies to deliver new levels of quality improvement across the health care continuum. Prior to returning to CCME, Ms. Southard held the role of Vice President of Quality & Clinical Performance Improvement at the North Carolina Healthcare Association.

Ms. Southard earned a Master's in Health Administration from Pfeiffer University; a Bachelor of Science in Business in Organizational Management; and a Diploma of Nursing at Illinois Masonic Medical Center School of Nursing. Karen is a Certified Professional in Healthcare Quality (CPHQ) through the National Association of Healthcare Quality (NAHQ).

Cheryl Powell


Cheryl Powell, CPA

Director of Finance

Cheryl Powell is responsible for oversight of CCME financial operations including management of CCME contracts, accounts receivable and payable, payroll, and auditing. She provides consultation regarding CCME financial performance, oversees and manages budget development and monitoring, and coordinates our various financial audits.

Ms. Powell has been with CCME for over 30 years, beginning her career here as an accounting clerk. During her tenure she has held roles as accounting specialist, assistant accounting manager, and most recently, accounting manager.

Ms. Powell received a Bachelor of Arts in Accounting from the College of Charleston in Charleston, SC and is a Certified Public Accountant.